The collaboration will focus on creating secure, user-friendly systems for public service delivery—enabling faster response times, greater accessibility, and improved efficiency. By leveraging cutting-edge technologies such as cloud-based platforms, AI-powered analytics, and real-time monitoring tools, the initiative aims to modernize the planning, management, and delivery of government services for citizens.

This MOU reflects a shared commitment to building a more efficient, accountable, and citizen-centric public administration in the Lao PDR, advancing the nation’s broader digital transformation agenda while aligning with international best practices in governance.